Turn customer feedback into actionable insights for your pilot programs
Collect feedback through surveys, in-app widgets, email, chat, and direct interviews - all in one platform.
Automatically analyze sentiment, categorize feedback, and identify key themes with advanced AI algorithms.
Get instant insights with real-time dashboards showing sentiment trends, satisfaction scores, and key metrics.
Automatically categorize feedback by feature, priority, sentiment, and custom tags for better organization.
Track Net Promoter Score, Customer Satisfaction, and other key metrics throughout your pilot program.
Generate automated reports for stakeholders with key insights, trends, and actionable recommendations.
Send targeted surveys at key moments in the customer journey. Use smart triggers based on user behavior, time intervals, or specific events.
Collect contextual feedback directly within your product. Users can provide feedback without leaving their workflow.
Schedule and manage customer interviews with automated booking, reminders, and note-taking assistance.
Monitor social media, forums, and review sites to capture unsolicited feedback and brand mentions.
Feedback flows automatically from all channels into a centralized system. No manual data entry or consolidation required.
Advanced natural language processing analyzes sentiment, extracts key themes, and categorizes feedback automatically.
Transform raw feedback into actionable insights with trend analysis, correlation detection, and recommendation generation.
Create action plans based on feedback insights, track implementation progress, and measure impact on customer satisfaction.
Monitor customer satisfaction, sentiment trends, and feedback volume in real-time. Get alerts when satisfaction drops or critical issues are reported.